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OUR METHOD

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REIMAGINING THE BUILD EXPPERIENCE

In an industry where customer satisfaction often ranks as low as the cable guy, Custom Living started with one mission: to provide an unrivaled building experience.

 

Committed to clearly defining and delivering on expectations, we bring together a dedicated team skilled in design and project management. Our process, refined through years of experience, offers clarity and consistency, bringing predictability to an often unpredictable endeavor.

 

While we don’t promise perfection, our goal is clear: to put the puzzle pieces together in a way that brings your dream home to life. From concept to completion, balancing form and function, we're here as your partner in this process, ready to turn your vision into reality. 

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DIFFERENT BY DESIGN

A CONSISTENT TEAM, FROM CONCEPT TO COMPLETION

Custom Living provides a cohesive team for your build or renovation project. Our in-house experts ensure accountability, organization, and tailored expertise, maintaining your original vision, goals and expectations without hand-offs.

WITH A DEFINED AND PROVEN PROCESS

Every step, from the initial discovery call to the final walk through, is the result of sincere effort, skillful execution, and a proven process that has been refined through years of experience. By validating details, material selections, budgets, and timelines before starting – we ensure informed decision-making and smoother progress throughout the entirety of your project.

COMMUNICATING EVERY STEP OF THE WAY.

Consistent communication, beginning in the design and planning phases, ensures that everyone involved has a firm grasp of the project Standing weekly site meetings during construction keep you informed of the progress while also providing an opportunity to identify and address challenges or changes as they arise. 

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Our PROCESS

01 | DESIGN

Every project starts out as a collection of ideas and puzzle pieces, our team's role is to understand and assemble them into a beautiful and viable concept that balances form and function, needs and desires, and timeline / budgetary considerations. 

DELIVERABLES

  • Field Measured & Documented Existing Floor Plans

  • Conceptual Plans & Renderings

  • Detailed Construction Estimate & Allowances

02 | PLAN

Each build undergoes comprehensive pre-construction planning, where conceptual plans and renderings transform into detailed construction documents, estimates are validated to provide accurate budgets, material allowances become meticulously hand-selected finishes, and timing is mapped out to create a baseline schedule for your project.

DELIVERABLES

  • Construction Drawings & Details

  • Finalized Material Selections & Documentation

  • Validated Scopes of Work & Construction Budget 

03 | BUILD

During construction, we manage every aspect of the build, ensuring that the craftsmanship meets communicated visions and expectations. Weekly site meetings and project schedule updates keep you informed every step of the way, delivering transparency and confidence in the progress of your project.

DELIVERABLES

  • Weekly Site Meeting & Updates

  • Craftsmanship & Quality Control

  • A Stunning, Custom-Built Space

OUR TIMELINE

START OF DESIGN

INITIAL MEETING

Architectural Designer (AD) meets with you at your home to begin the conversation around project scope, goals and budget.

CONCEPTUAL PLANS AND ESTIMATE REVIEW

DESIGN & FEASIBILITY STUDIES

Design solutions crafted. We use space planning and 3D software to help envision how your project will look in real life, as well as account for existing conditions and overall constructibility.

A detailed estimate, including customized material allowances, is carefully crafted and reviewed to ensure a realistic preliminary budget for your entire project.

START OF PLAN

PROPOSED PLAN | SCOPE & ESTIMATE

Preliminary approvals on overall design plans and scope.

Build contract and estimate signed.

INTRODUCED TO CORE TEAM MEMBERS

PRE-CONSTRUCTION

Team site visits and on-boarding, center around conversations focused on design intent, details, and potential challenges.

Start of material selections and finishes with Interior Designer.

Project site walk with hand-selected trade partners and vetted craftsmen to ensure the alignment of final scopes of work, timelines, and quotes. 

START OF BUILD

FINAL APPROVAL

Sign-off on final project scope, construction documents, budget and material selections.

Changes and refinements from this point onward are welcomed and encouraged. We understand that projects evolve, and there will be no additional 'Change Order' fees incurred for making adjustments along the way.

WEEK BEFORE CONSTRUCTION BEGINS

PROJECT KICK-OFF

A pre-start huddle with your core team to outline logistical aspects of the project, including timing, expectations, communication channels and site coordination.

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